Shipping policy

At Online Expo, we aim to deliver your orders as quickly, safely, and reliably as possible across Pakistan.

Order Processing Time:

  • All orders are processed and verified within 24 to 48 hours of confirmation (excluding Sundays and national holidays).

  • Once your parcel is dispatched, you will receive a tracking link via SMS or WhatsApp to monitor your delivery status live.

Delivery Timelines & Charges:

  • Standard Delivery Time: 2 to 7 working days nationwide.

  • Free Shipping: Applicable on all orders above Rs. 2,000.

  • Standard Shipping Fee: A nominal delivery charge applies on orders below Rs. 2,000.

  • Payment Method: Cash on Delivery (COD) and Online Bank Transfer/Debit Credit Card/Easypaisa/JazzCash are available.

Address Verification & Delivery Rules:

  • Please ensure your delivery address, landmark, and active phone number are accurate at checkout.

  • Courier representatives will attempt delivery up to 2 times. If a parcel remains uncollected, it will be returned to our Karachi fulfillment center.

Help & Order Tracking: For urgent delivery requests or order tracking inquiries, feel free to reach out:

  • WhatsApp / Call: 0323 2394948

  • Email: support@onlineexpo.pk

  • Store Address: Shop No. 49, 3rd Floor, Lyric Mobile Mall, Saddar Mobile Market, Saddar, Karachi.